FLOWBOT
30s
Transaction time
5+
Payment Methods
1000+
Beer Pints / hr
60%
Reduced Operations Cost
How 2Base says Cheers to
The future of bar service
Flowbot is a system designed to automate the beverage dispensing process at bars and restaurants. It allows customers to select, order, and pay for their drinks themselves, without needing to wait for a bartender.
It features integrated cooling and beverage dispensing systems, ensuring a wide variety of drinks can be served efficiently. The unit is designed for high-volume, cashless transactions, and provides real-time performance monitoring through an online dashboard.
World-leading self-service bar technology to increase service capacity, improve product and service quality, and provide a next-generation customer experience. Our products are designed to be simple to set up and operate, allowing you to add service capacity wherever and whenever needed.
Self-contained Point-of-Sale (POS), cooling and beverage dispense systems housed in a lightweight alloy frame. Requires mains power and an internet connection. Serves any draught product including beer, cider, wine, and pre-mixed cocktails from standard kegs.
Business Challenges
Listing out the key challenges we encountered in holding out a perfect product - Flowbot. For each challenge, we devised effective solutions to help Flowbot not only survive - but thrive.
Ensuring Authentic Taste
Traditional manual pouring methods by different bartenders often result in inconsistent beer quality, affecting the taste and customer satisfaction. Our automated system ensures each pour maintains the beer’s authentic taste with precise temperature and pour control, eliminating these inconsistencies and delighting customers and beer companies alike.
High Operational Costs
Labor-intensive processes and spillage significantly increase operational costs. By automating the beverage dispensing process, our solution reduces the need for manual labor and minimizes waste, leading to a 60% reduction in operational costs. This efficiency allows bars, restaurants, and hotels to operate more profitably.
Lengthy Transaction Times
Long wait times for customers to order and receive their drinks can decrease overall satisfaction and throughput. Our system processes transactions in under 30 seconds, drastically reducing wait times and enhancing the customer experience. This quick service capability is particularly beneficial during peak hours and large events.
Complex Setup and Management
Setting up and managing traditional bar systems can be time-consuming and disruptive to operations. Our plug-and-play solution is designed for quick installation, taking just 22 minutes to set up. Additionally, it can be easily managed from a central console, allowing for seamless operation and minimal disruption.
Limited Scalability for Events
Traditional bar setups often struggle to handle high-volume events efficiently, leading to long queues and customer dissatisfaction. Our automated system can serve over 1000 pints per hour, making it ideal for large events and ensuring consistent, high-volume service without compromising quality or speed.
Payment Processing Issues
Handling various payment methods manually can be cumbersome and prone to errors. Our system supports multiple cashless payment options, including credit/debit cards, ApplePay, contactless, and RFID payments, ensuring quick, secure, and accurate transactions. This flexibility improves the overall customer experience and operational efficiency.
Resource Management Challenges
Manual resource management often leads to inefficiencies and increased costs. Our IoT-enabled system optimizes resource usage by providing real-time performance monitoring and data insights. This capability reduces waste and enhances operational efficiency, ensuring resources are used effectively.
Limited Brand Flexibility
Traditional systems limit the ability to switch beverage brands easily, which can be restrictive for bars and events that want to offer a variety of options. Our solution allows for easy change of kegs and beverage brands, providing the flexibility to cater to diverse customer preferences and maximize promotional opportunities.
Enhancing Bar Service with Advanced Features
Our automated beverage dispensing solution not only addresses critical challenges but also adds significant value to bar service operations. Discover how our advanced features enhance efficiency, customer satisfaction, and overall performance.
User-Friendly Interface
We developed an intuitive interface that allows seamless selection, ordering, and payment for drinks. This easy-to-use experience enhances overall satisfaction and encourages repeat business.
Real-Time Performance Monitoring
We integrated real-time performance monitoring into the solution. This provides detailed analytics on sales, inventory, and system performance, enabling informed decision-making and optimized operations.
Flexible Beverage Options
Our solution allows for easy switching between different beverage brands and kegs. This flexibility caters to diverse preferences and maximizes promotional opportunities for various brands.
Enhanced Customer Engagement
We included interactive digital displays and personalized drink recommendations. The system suggests drinks based on preferences and past orders, enhancing the overall experience.
High Capacity and Efficiency
We ensured the system could handle high-volume service, capable of serving over 1000 pints per hour. This efficiency reduces wait times and increases throughput during peak hours and events.
Comprehensive Support and Maintenance
Our solution includes lifetime support and maintenance to ensure ongoing operation and updates. Support personnel can quickly log in using NFC and resolve problems. Additionally, machine lights change to red for easy identification, facilitating quick assistance even in locations with numerous machines.
Data-Driven Insights
We utilize advanced data analytics to understand user behavior and preferences. The system collects and analyzes data to help tailor offerings, optimize inventory, and improve marketing strategies.
Robust Security Measures
We implemented robust security measures to ensure the safety of transactions and data. The system supports encrypted transactions and secure data storage, providing a safe and trustworthy service environment.
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